Our Satisfied Customers:
The crew was awesome and worked diligently to get the den and bath ready. I’ve recommended them to other people.Michelle Mangiaraciana, Massapequa Park, NY
Excellent, timely, neat, clean, extremely competent, professionals. I couldn’t ask for better. I am a very picky customer. I could not find one mistake. A+++!Iris Sonick, Massapequa Park, NY
From the moment that Steve the owner came to my house for an estimate this was an enjoyable and painless process. Not only was Steve wonderful to work with but so was the entire staff. Ashley was there to help me pick out the fixtures as well as the tiles. When the crew started the job they were so careful not to dirty or damage my house. Not to mention extremely courteous. Let’s not forget about Stu, when I couldn’t decide which size tile I wanted on the wall he sketched out two different ways so I would be able to see. The next time I need work done I won’t bother getting estimates. I’ll just call Dependable Home Improvements!Diane Clemente, Massapequa, NY
On time, clean, efficient work crew. Professional Company. Pleasure to do business with.Bridget Sawula, Wantagh, NY
Job started on time. All staff were trustworthy, helpful, and dependable. Due to a delay in cabinet delivery, job finished later than expected. Overall, we were completely satisfied with everything.Roy & Rhea Gringhaus, North Massapequa, NY
The level of professionalism, artisanship and caring exceeded all of our expectations. The kitchen is stunning.Marty & Georgette Dorfman, Plainview, NY
They provided a full dormy as well as a full remodel of our first floor. Everything from soup to nuts. Amazing!!! Steve runs a very professional business. The job was done timely, accurately and they were very neat.Kerry Vasaturo, Wantagh, NY
Steve Galindo, the owner, sets the standard for his employees with his professionalism, genuine friendliness and accessibility, and his folks follow his lead. They live up to their name and are a delight with which to work.
Steve’s designer and engineer were extremely pleasant and responsive as they worked with our concept to come up with a final layout. The workers Steve sent to do our renovation are the best we’ve ever seen in quality of work and character of person. All were courteous and professional. Steve’s craftsmen always came on time and were always gentlemen. They took pains to keep the house clean. Even after the demolition of the bathroom, once they left one wouldn’t have knownthey were in the house if the bathroom door was closed. The cleanliness of the work was consistent throughout the project.
The father-and-son team who did the reconstruction and tile were meticulous, precise, and creative when faced with a problem and were as friendly as could be. They constantly checked with us to make sure that items were what we wanted and where we wanted them. The tile was plumb, straight, perfectly symmetrical: absolutely beautiful work. They are artists at their trade.
The fellows who did the final installations of fixtures and cabinets, painting, etc., were also extremely professional and friendly. They took the time to do the job correctly. They identified places where changes should be made so that we’d be pleased with the result. In fact, we were pleasantly surprised that Steve’s team never was in a rush to finish or to get to another job – and this was at the time after Hurricane Sandy and Dependable had plenty of jobs to do.
Dependable is quick to respond to requests and changes. Even in a case where we requested a tricky change well into the project because we didn’t understand the effect of part of the design, they responded professionally and genially. Overall, we couldn’t ask for a more pleasant contractor to carry out our project.
We can offer some general advice after the fact. The smaller the bathroom, the more creative and flexible you have to be in your design and layout. Consequently, take extra time to study and understand the design so the end result will fit you just right. Don’t be afraid to ask questions of the designer and craftsmen (and women) as the work progresses. If you work with them in a friendly manner, they respond likewise.
We cannot speak highly enough about the DHI people. In short, we recommend Dependable to anyone.John Vosilla, East Meadow, NY
Demolition was great, the first phase was great. There was a little delay doing the second phase due to the sub-contractor. Was told it would be completed by the end of July, it was completed in the middle of August. Overall, very satisfied!Joseph Rollo, Massapequa, NY
Due to family visiting, I had time constraints for the kitchen to be finished. My new cabinetswere going into the same place as my old ones. I chose my cabinets from samples in their Massapequa showroom. Although they also have hardware on display, I went with a knob chosen elsewhere and they were able to get them for my cabinets. When installing my crown moulding, the carpenter exhibited extreme patience and care with the result being a flawless job. The marble tile back splash was also installed with great care and patience. It was obvious from the start that everyone involved with producing my new, beautiful kitchen, were professionals that showed pride in their work. The kitchen was finished on time, as promised.
Everyone was also very polite, and responsive to any of my concerns. I am extremely pleased with the final results and would highly recommend them.Carol Tierney, Levittown, NY
It was a wonderful experience. They were on time, very neat, super workmanship, friendly and helpful staff. They had a great crew of workers.Julie Tedeschi, North Massapequa, NY
It was a good experience. They were neat, cleaned up everyday, very reasonably priced and very responsive to all my questions/concerns.Diane O'Connor, Massapequa, NY
Steve Galindo, the owner of DHI, and his staff were professional, courteous and made this the most exciting experience. The workmanship was impeccable and we were more than pleased with the completed work. I have recommended them.Meryl & Ira Gair, North Massapequa, NY
Everyone came when they were scheduled. We always knew what date and time to expect people. The jobs were done efficiently and everything was cleaned up after the work.N.E Brodigan, North Massapequa, NY
Steve and his crew did an outstanding job! From design work and concept through execution,vwe had input throughout the process. Steve and his staff were always courteous and were eager to listen to and act on any of our concerns. We felt very at ease about a very large remodel thanks to Dependable. Everything that they did was well planned, and when we ran into a problem with the town over the planned extension, Steve and his staff were quick to make the necessary changes and worked with us to make sure we were happy with the results before the work began.
For the majority of the remodel, we were not living in the home. Steve’s workers were very respectful of our property–even when we were not there, we knew our home was in good hands. Even once we moved in, having the workers from Dependable in our home was like having a trusted friend visit.
The workers were very punctual. They arrived with a set list of tasks, and always made sure to complete those tasks, and were always willing to work with us if we saw something that we weren’t 100% happy with, or if there was something extra that was not in the original specification. (Which happened more than a few times.)
This is a professional outfit. We would not hesitate to recommend them, and we plan on making them our first call if we have any home improvement or repair needs in the future.Michael James, Massapequa, NY
Everyone from DHI was great. Always on time, very polite and extremely neat. So glad we went with this company for our bathroom renovation.Susan McCarthy, North Massapequa, NY
I don’t really know what to say at first, but I will start with THANK YOU for giving me my dream kitchen!! As a homeowner it is extremely stressful to have a major renovation done, and to let a new contractor in your home, not knowing what the outcome will be. A couple of years back I had used another reputable company to redo my bathroom. They did a great job and I thought I would be using them again until I got their estimate for my new kitchen. I was so upset thinking I would never be able to get my kitchen done. Thankfully, an old friend had recommended your company. I figured it was worth a shot to call and get an estimate. The moment my husband and I sat down with you we felt very comfortable. Not only were you extremely professional but also an extremely down to earth person. When we received your estimate it was a done deal. I really want other consumers to know if they are looking for professional, diligent workers, exceptional craftsmanship, fair pricing, and most importantly and honest, down to earth owner look no further DEPENDABLE HOME IMPROVEMENT is the company to choose! The name speaks for itself. DEPENDABLE!!!
I would also like to give special thanks to your hard working staff. Let me begin with STEW – thanks for all your hard work, for answering all our questions but most of all helping plan out the exceptional layout of our kitchen. I would not change a thing, and still am grateful for the accessibility and the amazing storage and cabinet layout of my kitchen that I enjoy every day!! ASHLEY – My girl, what would I have done without you? You are so professional and most of all patient. You always happily answered my 20 calls a day willing to help with any decisions and questions I had. Thanks for making my kitchen so beautiful, even down to the cabinet knobs. DANNY, MIKE, ISAAC, ALEX – Thanks to all of you! Your fabulous craftsmanship cannot be surpassed by anyone else. Besides your professionalism each and every one of you always came to my home on time with smiles every day. Most people hate having workers in their home but I enjoyed having all of you. You respected my home as if it were your own, I am so grateful for that!! JUSTIN – The go to man, thanks for taking the time to get the supplies needed for the job to be done!
Again Steve, thanks for running your business professionally and honestly!!! Your staff is truly an asset to Dependable Home Improvement. I look forward to seeing all of you again for future renovations on my home, DEPENDABLE HOME IMPROVEMENT – TRULY AMAZING!!!!!
Sincerely,Matt & Jeanine Diana